Management, aware of the current circumstances surrounding us, such as technological innovations, lower prices, international markets and more demanding customers, compels us to respond by constantly adapting to our environment and offering the best products and services at all times. We aim to meet the needs and expectations of our current and potential customers by complying with their requirements, as well as legal and regulatory requirements. We are committed to continuously improving our processes while maintaining the effectiveness of the quality management system to guarantee the future of our company.
For all these reasons, we consider our Quality Policy as “The path designed to achieve the objectives”.
To achieve this goal, the OBJECTIVES and PRINCIPLES of our Quality Policy are as follows:
- Ensure that the services we provide meet customers’ expectations.
- Strive for continuous improvement in the quality of our products and services to enhance our company’s image and reputation.
- Achieve the set quality objectives and improve them.
- Continuously improve processes by seeking maximum efficiency and optimising the resources used.
- Ensure compliance with the standards and regulatory requirements (EU Regulation 2017/745 of the European Parliament and the Council on Medical Devices and ISO 13485:2016 Quality Management System for Medical Devices) required by health authorities and various regulatory bodies.
Management, through the Quality Manager, is committed to implementing quality management at all levels of the company.